ROSS CREEK RESPITE
Disability & Age Care Support Services
MENU
About Us
Ross Creek Respite is a trusted disability support service based just outside Ballarat, providing high-quality respite, in-home support, and community participation services in a safe, structured, and welcoming environment.Located on a peaceful 3-acre property, we offer a calm and supportive setting where participants can feel comfortable while building confidence, independence, and everyday life skills. We also deliver flexible supports in the home and community, tailored to each individual’s needs and preferences.With over 15 years of experience supporting people with disability, including individuals with complex needs and behaviours of concern, our team understands the importance of consistency, structure, and trust. We take a person-centred approach, working closely with participants, families, support coordinators, and allied health professionals to ensure supports are meaningful, coordinated, and aligned with individual goals.
Our Approach
At Ross Creek Respite, we combine genuine care with strong systems and processes to deliver safe, reliable, and high-quality supports.
Our services are guided by the NDIS Practice Standards and focus on:
-
Supporting choice, control, and dignity
-
Building independence and capacity over time
-
Delivering consistent and structured support environments
-
Encouraging community participation and social connection​
We recognise that every participant is different, and we adapt our support to suit individual routines, communication styles, and support needs.
Working Together
We believe the best outcomes come from strong collaboration.
We work alongside:
-
Participants and their families
-
Support coordinators and plan managers
-
Allied health professionals and therapists
This ensures supports are consistent, well-coordinated, and focused on achieving meaningful outcomes.
Our Commitment
At Ross Creek Respite, we are committed to:
-
Providing safe, respectful, and reliable support
-
Promoting independence and personal growth
-
Upholding the rights of people with disability
-
Continuously improving our services
We aim to create a supportive environment where participants feel valued, understood, and empowered to achieve their goals.
Quality, Safety & Compliance
We are committed to providing supports that are safe, accountable, and aligned with NDIS requirements.
Our governance and operational systems include:
-
Documented policies and procedures aligned with NDIS standards
-
Individual support planning and regular review processes
-
Risk assessments and hazard identification across all environments
-
Incident management and reporting systems
-
Staff screening, training, and ongoing supervision
-
Clear communication and record-keeping practices
All supports are delivered in environments that are assessed for safety, suitability, and participant needs.
